Welcome to the client portal. If you can't find what you need here, please drop me an email at firstname.lastname@example.org.
Web hosting is available on TreeBranch Media's WPX.net hosting account. It includes free SSL, unlimited storage, and FTP access. If you site is already designed, it will be migrated at no charge. Cancel within 30-days for a full refund. Migration of your site away from this hosting will be charged at the standard TBM hourly rate.
If you would like to purchase hosting elsewhere for your website, contact me to discuss your options.
TreeBranch Media Terms & Conditions
These are the standard terms and conditions for all projects and apply to all contracts and all work undertaken by TreeBranch Media for its clients. You may request a paper copy of these "Terms & Conditions" by contacting TreeBranch Media and a paper copy will be mailed to you.
Working with TreeBranch Media
Invoices are emailed on a monthly basis. Whatever time has been tracked on your project will be billed at the end of the month. Sometimes this means a project will be billed in multiple installments if a project spans the end of the month.
For hourly work, the invoice will reflect the actual time spent. I do my best to give accurate estimates, but the actual time spent on the project is what is billed monthly. Website design package and logo package prices are a set price and are billed in three installments.
Invoices are sent via email to the email entered into the client registration form.
TBM's EIN number and address can be found on the bottom of your invoice.
There are three ways to pay your design services invoice:
- Check payable to TreeBranch Media
Only use PayPal if you have your bank account set up as a payment method in your PayPal account or want to use your PayPal balance. Please change the type to “SEND TO SOMEONE YOU TRUST” to avoid a processing fee.
- Venmo on mobile - @Holley-Barnes-1
Be sure to put the invoice number in the comments.
Hosting on TreeBranch Media's WPX.net hosting plan is separate from any design services and is paid via credit card or ACH bank withdrawls.
Remote Access Help
How it works:
- Install TeamViewer on the machine which you want to allow access
- Launch TeamViewer
- I will need the ID and Password displayed on the left side of the computer's TeamViewer window.
Need help installing? Click here for a walkthrough.
Only someone with the ID and Password displayed on the TeamViewer dashboard screen will be able to connect to your computer and ONLY when the TeamViewer software is running. The password is reset every time you launch the program.